HubSpot Success Stories (Nobananas)

Overview

Industry : Textile

Shopping Cart : Magento

Our Solutions

Product Name : HubSpot Magento Integration

Key Features : Syncs Magento store data to HubSpot CRM for data management & reporting, workflow automation, and abandoned cart recovery.

What The Company Is All About?

Susanne Hirschberg is a proud owner of her eCommerce Magento fashion boutique at Nobananas.com, while her retail store is located in Freiburg, Germany.

She’s been creating fascinating, simple apparel for all self-assured, fashionable & assertive women who appreciate quality, ethics, and design since 2009. Her goal is to showcase the best & most expensive fashion & designer brands to women ready to experiment with their styles.

What Were Their Challenges?

Nobananas encountered challenges with their customer service. They needed a tool to provide excellent customer service through an integrated customer contact portfolio with all synced orders from their Magento shop.

Many of their customer service tasks were related to their Magento Orders. CedCommerce helped them provide the perfect fit for their needs and let them then create great workflows based on the synced information coming from the Magento HubSpot integration.

What Is The Solution And Where Did They Get That?

They noticed our integration solution, HubSpot Magento Integration at Magento Marketplace while looking for a Magento solution with good reviews.

How does this integration help their business?

The HubSpot Magento integration saved a lot of time from working on several platforms simultaneously with automation. They benefited from an integrated solution that ultimately offered better customer service.

Based on the synchronized data, they were able to create workflows that ensured easier management of payments, inquiries regarding orders, and uncomplicated handling of automated tasks.

With excellent customer service, they were able to sync all data related to a customer. In their case, it resulted in more sales and corporate growth.

A Short Quote from Nobananas

The strongest feature of HubSpot Magento integration is its simple application. We got a full feed of information that now helps us understand our customers better and build better marketing assumptions.”

– Nobananas

Is the HubSpot Magento Integration Worth Recommendable?

To this Susanne says- “ Yes, 5/5 stars! Great customer service and always available when needed, even if urgent. We would buy the integration every time again.”