With years of experience down the line, we provide with WordPress Support for plugins, themes, integrations and also WooCommerce with the successful response over the years. We consider ourselves top-notch support team who can provide with fast and profitable results.
If you are incurring any problem related to your WordPress website or even WooCommerce and dearly looking for WordPress support services, then your search ends here! We provide with the complete combination of Installation, Configuration, and Setup which we highly recommend.
Let’s bite in more into WordPress support chat!
Through live chat, emails, and skype our support team will connect with you on a real-time basis. Not only that, you can simply ask for help and assistance for your customization related to the theme, plugin or integration. Our project manager will sure initiate this with his team as well as with the support team and on a real-time basis.
A story to tell about our WordPress support…
For instance, we share a case with you when a new customer contacted us all the way from Salento, Italy during Mardi Gras. Marco Venezia, who runs a local and old antique shop in the suburbs, extremely needed WordPress support during peak hours of carnival- Mardi Gras (at the US). Nevertheless, our support team assisted the client through the official web as everybody worked from home.
The issue was non-compatibility with the WooCommerce-supported theme. And the most important thing, he wasn’t our client. He had approached us through knowledge forums where we had posted our services. With the profound knowledge of our expert team, we managed to assist him through Skype and in no time, the situation got normalized.
As a token of appreciation, Marco Venezia also commented on the forum saying,
Grazie per un aiuto esperto. Questo aiuto ha davvero aiutato il mio sito ad annegare nella competizione. Tutto il meglio per tutta la squadra!
How will we help you?
Well, don’t hesitate to ask for help because we are always there to provide with our helping hand! Our WordPress support team will check:
- Firstly, they will analyze your inquiry through the smoke test. This simply deals with a first-hand inquiry which has been raised by the customer. In that, the support team keeps tap with the details provided by the customer.
- Then, a meeting gets scheduled with our project manager on the basis of the issue and how it can be corrected. This is mainly done through Skype, email and another chat system.
- After the meeting, we initiate a roadmap of the process which we will take care off.
- After a full analysis, the report reaches to the developer’s workstation who sale through your project. Work starts and reports are sent to the customer on the weekly/monthly/hourly basis.
- The report includes a complete analysis of website health, whether it has been threatened by any bug/spammer activity etc.
- 24×7 support service.
- Quick response.
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