1. Will you help me setting up my store?
Yes, our WooCommerce experts are available to setup your store. They will also suggest you some proven sale booster techniques.
2. How do I pay?
After registration along with your selected plan, you will receive payment option that whether you want to pay by credit/ debit card/ PayPal. After this, you will automatically get debited as per your selected plan price and time (monthly/ yearly).
3. Can I register without choosing any plan?
Yes of course! You can also check on the plan prior to registration.
4. Are you storing my Credit/ Debit card details for recurring payment?
No. We do not store any record of your credit/ debit card but instead, we take help of recurring payment gateways for better and safe transactions.
5. How can I upgrade my support plan?
You can surely upgrade your support plan at any time and very easily. This will happen through a streamlined process where every step will get scanned and will be followed according to the managed upgradation steps.
6. Do you offer 24/7 technical support?
Yes, we outreach our services 24/7 provided by our professionals. You can contact them without any hassle and will always be pleased to help you from whichever corner of the globe you contact.
7. How will I develop a setup support on my site?
After you have selected your required plan and you had made the payments, now you will be asked to provide us with details of your site. After analyzing your site, we will be providing you with our services. Our professional staff will keep your private details under wraps, even after the plan is complete.
8. What are the best ways to contact you for support?
We provide with several active ways through which you can contact us with ease. You can contact us directly through Skype, email and other chat systems or simply contact us on firstname.lastname@example.org. We will gladly respond you back on a real-time basis.
9. How does your technical support team functions?
Mostly, we comprehend via emails, phone calls, and other chat systems through which we let our client group know about how much work we have done. We provided with detailed reports of the project which has been accomplished via email or any fastest communication channel like Skype, Slack or any other.
10. Does MakeWebBetter provide SEO assistance?
Yes, we are one of the best and leading organizations for providing SEO assistance to about many of the organization all across the globe.
11. Will you help me set up my store?
Surely yes. Our WooCommerce professionals are available 24*7 to set up your store without any hassle or time boundation. For your help, they will also assist you with best SEO health of your site which will fetch better results.
12. Do you provide the dedicated developer with any particular job i.e. update plugin versions or change the slider for the website on some particular function/ event?
Sure yes, we provide with dedicated developer on Hourly & Monthly basis. There are different charges type but we recommend for monthly basis plan. Because then, you may get an easy connection to customization and flexibility, time, user-experience and maintenance & support.
13. Will you get me a quote before the work starts?
Yes, we do. After understanding your project or even customization which you have asked for, we will sure handover with our timeframe, project/ customization details, and estimate (in the accounts of $).
14. Do you deal with both B2B & B2C project/customization?
Yes, surely we do! We believe that our expert team is capable enough to deal with both B2B or B2C project/customization.
15. Do you have regular meeting with your clients?
Our mainly customer base is from Portland, Oregon USA. We generally connect through Skype, email and chatting mediums so to curb down wastage of time gap. Time is a valuable resource and we respect it!
16. Do I have to sign a contract while approaching with my project or requirement?
17. If any site issue is reported then who will report it to you?
According to security purpose, any authorized person from your organization can report the issue. There will be an admin head of the web, who can simply email, skype or chat with us with our support team and can easily sort out the matter in no time.