Comments on: How To Trigger Automated Abandoned Cart Workflow In HubSpot? https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/ Tue, 10 May 2022 13:40:48 +0000 hourly 1 By: Satyam https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-50194 Wed, 16 Feb 2022 07:49:03 +0000 https://makewebbetter.com/?p=38397#comment-50194 In reply to Grace.

Hi Grace,

Apologies for late response. You can go through this thread and I hope it would provide you the answer.

But if you don’t get the answer in this thread, connect with us and we’ll help you for sure.

Thanks

]]> By: Satyam https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-50193 Wed, 16 Feb 2022 07:48:28 +0000 https://makewebbetter.com/?p=38397#comment-50193 In reply to Rob.

Hi Rob,

Apologies for late response. You can go through this thread and I hope it would provide you the answer.

But if you don’t get the answer in this thread, connect with us and we’ll help you for sure.

Thanks

]]> By: Rob https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-49178 Wed, 02 Feb 2022 14:01:47 +0000 https://makewebbetter.com/?p=38397#comment-49178 In reply to Grace.

I’m having the same issue now. HubSpot ignored me too.

]]> By: Grace https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-48274 Tue, 18 Jan 2022 19:21:23 +0000 https://makewebbetter.com/?p=38397#comment-48274 I have created the abandoned cart email from the templates provided. The abandoned cart list is set up.
I go to set up the workflow and everything is as you stated above in step 6.
However, when I come to add/select the abandoned cart email I created, I get this error “This email uses tokens that can’t be used in contact-based workflows.” and I cannot select it. I can only select the emails which do not have the abandoned cart options.
Why is that?

]]> By: Satyam https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-38752 Fri, 20 Aug 2021 12:26:47 +0000 https://makewebbetter.com/?p=38397#comment-38752 In reply to Sarah.

There is a contact property for this called Current Abandoned Cart. If this property’s value is set to Yes for a particular contact, that contact would be enrolled in the workflow. Once the contact completes the purchase, you can set the property to No which would unenroll the contact from the workflow.

]]> By: Sarah https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-38723 Thu, 19 Aug 2021 21:56:12 +0000 https://makewebbetter.com/?p=38397#comment-38723 How do you move them out of the workflow once they’ve purchased?

]]> By: Satyam https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-34281 Fri, 21 May 2021 10:08:06 +0000 https://makewebbetter.com/?p=38397#comment-34281 In reply to P. G..

Hey. To pull the abandoned cart details on emails, you’ll first need to store them in properties. And since HubSpot doesn’t provide any abandoned cart properties by default, you’ll need to create custom properties to save that data. But if you don’t want to create those properties on your own, you can use our HubSpot Integration by downloading it FREE.

In the 2nd step, We’ve mentioned what properties this integration will create. Once you have those properties created in your portal, use tokens in your emails that point to a respective property to fetch specific data.

]]> By: P. G. https://makewebbetter.com/blog/hubspot-abandoned-cart-workflow/#comment-34077 Mon, 17 May 2021 22:26:50 +0000 https://makewebbetter.com/?p=38397#comment-34077 You mention in Step 5 Retarget your customers with Personalized Abandoned cart emails. I have created an email but how do I pull in the abandoned cart product details? You aren’t clear on how to do that in this email. Can you provide a link on that is done?

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